Did you know that 90% of websites don't actually make any money or attract prospects for the business? That's because they just sit there and maybe don't have any visitors from one day to the next, and when they do, they clear off sharpish. Do you know why ? NO ? Well that's ok because I do.
Having a website that doesn't engage your visitor immediately is just as bad as having a receptionist or a sales assistant chewing gum, scratching their backsides and ignoring your prospects when they walk in the door; or someone who answers the telephone in your business sounding disinterested and not able to answer the simplest of questions.
A bad employee or an inadequate web 'presence' will drive your business to your competitor.